10 Qualities The Best Managers Have In Common
It’s been a debate for as long as we can remember and is dependent on the vision and values of any specific company, do you employ a leader that is loved or feared?
Most management experts will tell you that the days of having a feared leader who leaves their staff shaking in their boots, is as old as yesterday’s news and not effective in a modern day environment.
So, how do you get your employees to love you?
Think of it just like any other relationship, as most of the skills are exactly the same, the same skills you need to be a loyal friend and family member and partner are the same ones that make you a cherished boss.
Consider these behavioral traits:
1. Be a good listener.
Nearly 50% of the people surveyed leave their jobs, because their bosses do not listen to them.
2. Apply the Socratic method.
Whilst most employees needs help to find solutions, they also do not like being told what to do, as this devalues them, so try to assist them in such a way that they feel they came up with the solution themselves. Help them answer their own questions, this way they feel empowered.
3. Stay positive.
Don’t confuse this with being disingenuous or unrealistic, as this will have the complete opposite effect. Just find the positive in any situation. People aspire to happy and positive leaders.
4. Be confident, not egotistical.
This boundary can easily be confused to be clear, confidence comes from knowing and demonstrating wisdom around that knowledge and proving it. Ego comes from telling without an obvious knowledge of what you are saying. Confidence inspires others whilst ego drives them away.
5. Get to know people.
No matter the size of the team you lead, trying to get to know each person without overstepping the boundary drives a feeling of belonging and value. Do this at a basic, but personal level. Get to know your team by name and use their names, ask about their family to demonstrate you care.
6. Employ total recall.
To demonstrate that you listen and remember little things, bring it up personally to show this trait. For example if you know a staff member’s family is going into hospital in a weeks’ time, take note and ask them personally how it is going. Take time to show compassion and then follow up again in a weeks’ time to check progress. These little things go a long way.
7. Be sincere with compliments and praise.
Do not hesitate to show personal gratitude and praise in a sincere way. Staff will respond well to thanks and gratitude.
8. Handle criticism with tact.
Make sure that you provide criticism and feedback in a positive and private way. Do not openly reprimand any staff member; this destroys their confidence and pride. Alternatively be open to receiving feedback on your leadership style and thank people for their feedback and demonstrate change where required.
9. Ask for advice and opinions.
Asking for advice is strategic as it demonstrates that you value their opinions, but be cautious that you are not perceived as being unable to make a decision. Listen to advice and then make a firm decision.
10. Be clear about expectations, but don’t issue orders.
Do not demand results or issue orders, give instructions with a clear reason what the expectations are and the desired timelines as well as additional feedback needed to ensure employees are aware of why they need to do what they have been asked.
If you can achieve all of the above you will not only be loved, but you will be respected and you will have a team of very loyal and happy employees.